Privacy Policy

This policy explains how Lumeirrah Suites may collect, use, and protect guest information when you use our website, create an account, contact us, book rooms, dine with us, or make enquiries.

• Information Collected: We may collect name, phone number, email, address, date of birth, booking details, guest preferences, messages, and account information.
• Purpose: Information is used for reservations, guest support, identity verification, enquiries, restaurant orders, event coordination, service improvement, and lawful record keeping.
• WordPress Accounts: Website registration details are stored as WordPress user information and profile metadata for login and profile management.
• Communication: We may contact guests by phone, email, or WhatsApp regarding bookings, enquiries, payments, menu/order support, or hotel services.
• Legal Compliance: Guest details may be processed for compliance with Indian hotel, tax, security, and government requirements.
• Data Sharing: Data may be shared only with service providers, booking/payment partners, government authorities when legally required, or staff handling guest services.
• Security: We use reasonable safeguards, but no online system can be guaranteed fully secure. Guests should keep passwords confidential.
• Cookies: The website may use cookies/session data for login, functionality, analytics, and user experience.
• Updates: This policy may be updated as services or legal requirements change. Continued use means acceptance of the latest version.